EMPLOYMENT OPPORTUNITIES

Job Title: Bus Driver
Department: Youth Development
FLSA Status: Non-exempt
Reports to: Youth Programs Director

POSITION SUMMARY:
The bus driver will perform a safety check of his/her bus before traveling each day. Responsible for maintaining the fuel in their bus and for being punctual. Will follow their designated route and safely transport campers from school or to and from field trips to the Henderson Family YMCA. Delivers excellent service to all members, guests and program participants.

ESSENTIAL FUNCTIONS:

• Bus drivers are required to run a specific bus route and pick up YMCA after school campers and bring them to the YMCA.
• Permanent drivers need to be available for early release days and all school days Monday through Friday.
• Substitute drivers need to be available in the absence of permanent drivers.
• Daily responsibilities include a bus check of tires, gas and oil, walking through the bus and checking for items left behind, locking the bus with the emergency brake engaged and returning keys to the key box.
• Drivers should sweep the bus no less than twice a week.
• Be aware of your surroundings and always be safety conscious.
• Know the YMCA character traits – Caring, Honesty, Respect, Responsibility and Faith – and demonstrate them; discuss these with the campers when appropriate.
• Have respect for your co-workers and help one another – be sure to show the same respect to the children.
• Have fun!

QUALIFICATIONS:

• North Carolina Commercial Driver’s License (Class B with passenger endorsement). Experience preferred but not required.
• Must have a friendly, positive personality and be willing to work with children.
• Ability to connect with people of diverse backgrounds.

EXPECTATIONS:

• Be punctual – come in and leave as scheduled.
• Avoid absenteeism when at all possible.
• Carry out responsibilities.
• Be caring and understanding of the children.
• Be cheerful and friendly to co-workers, staff, children and parents.
• Follow and adhere to all camp policies and guidelines and YMCA policies.
• Dress appropriately.
• Be committed to campers, co-workers, ASC, the YMCA and its character traits.
• Maintain a positive attitude and be motivated to play and have a good time.
• Be safety-minded at all times.
• Maintain strict confidentiality about “Y” business.
• Do not discuss personal issues/problems where members may overhear.

Job Title: Summer Day Camp Counselor
Department: Youth Development
FLSA Status: Non-exempt
Reports to: Youth Development Director
______________________________________________________

POSITION SUMMARY:
Organizes and implements high quality program(s) within the Youth Development Department.

ESSENTIAL FUNCTIONS:

• Greet campers and parents with a smile.
• Assist with group activities, bathroom monitoring, changing for swim and swim time, snack time and lunch. Play and interact with campers and promote the YMCA character traits.
• Never assume complete control of a group.
• Be aware of your surroundings and always be safety conscious.
• Report any problems to a Team Leader or the Director.
• Interact with the children during games, activities, and programs – remember to come down to their level.
• Bring swimsuit every day.
• Aid in cleaning up areas after all activities.
• Be sure to supervise in the bathrooms always.
• Set the example – be a role model.
• Attend staff meetings and Family Night Activities.
• Know the YMCA character traits – Caring, Honesty, Respect, Responsibility and Faith – and demonstrate them; discuss these with the campers when appropriate.
• Have respect for your co-workers and help one another – be sure to show the same respect to the campers.
• Have fun!
• Other duties as required.

QUALIFICATIONS:

• Must be 16 years of age or older.
• Good oral and written communication skills.
• Must know how to swim.
• CPR certified or pass CPR certification class within 30 days of employment.
• Experience preferred but not required.

EXPECTATIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is frequently required to sit, stand, and reach, and must be able to move around the work environment.
• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee may be required to use a computer and must be able to communicate using a computer and/or phone or smart device.
• Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives.

Job Title: Kids Zone Attendant 
Department: Youth Development
FLSA Status: Non-exempt, Part Time
Reports to: Director of Youth Development

POSITION SUMMARY:
Under the supervision of the Director of Youth Development, the Kids Zone Attendant is responsible for leading program activities and delivering excellent customer service to all members, guests, and program participants. The Kids Zone Attendant is responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff
and Board of Directors.

ESSENTIAL FUNCTIONS:

• Maintains the safety of each child in the Kids Zone program; ensures the parent/guardian remains in the facility during the duration of the stay.
• Greets everyone as they enter the Kids Zone program; provides excellent service to members, guests, and program participants in the facility.
• Maintains awareness of safety procedures and policies.
• Keeps accurate, written attendance records and ensures children arrive and depart with a parent/guardian. No child can be released without an approved parent/guardian.
• Ensures that each parent/guardian completes/signs the emergency pick-up form and is aware of the rules.
• Keeps the equipment and play areas clean.
• Recognizes that the success of the YMCA depends on all staff working together and being a team player means willingness to assist other staff members in doing whatever is required to make the YMCA successful.
• Plans activities for each night according to the posted Kids Zone schedule. Communicates with the supervisor regarding needs including supplies, games, etc.
• Arrives to work on time to prepare for the beginning of each evening.
• Actively engages participants for the duration of each evening.
• Disciplines children as necessary to ensure the safety of all participants. Report any issues to the appropriate parent/guardian, and to the supervisor, if follow-up is necessary.

QUALIFICATIONS:

• High school diploma or equivalent.
• Certifications required within 30 days of hire: CPR/AED and First Aid.
• Excellent interpersonal and problem solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience preferred.

EXPECTATIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips.
• While performing the duties of this job, the employee may be required to use a computer and be able to communicate using a phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The noise level in the work environment is usually moderate.

Job Title: Lifeguard 
Department: Aquatics
FLSA Status: Non-exempt, part-time
Reports to: Director of Aquatics

POSITION SUMMARY:
Under the supervision of the Director of Aquatics, the Lifeguard is responsible for ensuring the safety of all patrons in the aquatics area. Delivers excellent customer service to all members, guests, and program participants. Promotes all aquatic programs and activities. Maintains cleanliness and organization of the entire aquatics area. Responsible for managing the functions of the aquatics area in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

ESSENTIAL FUNCTIONS:

• Protect lives and ensure patron safety. You are responsible for each life that is in the pool area. Be Alert, Be Diligent, Be Conscientious and Be Consistent.
• Report directly to the Director of Aquatics.
• Participate in in-service training and staff meetings as scheduled by the Director of Aquatics.
• Report to duty 10 minutes before start time to receive information from the outgoing lifeguard.
• Maintain the proper dress code assigned, always including hip pack and rescue tube.
• Lifeguard must be in the lifeguard chair at all times when pool is occupied.
• Ensure that all records and lifeguard certifications are up to date.
• Perform appropriate patron surveillance and appropriate rescues as taught.
• Complete all tasks assigned.
• Enforce all pool and spa rules consistently.
• Maintain positive interaction with patrons of all ages.
• Assist in pool operations and maintain a safe and clean environment.
• Maintain records for all daily chemical checks and opening/closing procedures.

QUALIFICATIONS:

• 16 years of age preferred.
• Valid driver license.
• Lifeguard/First Aid and CPR/AED for the Professional Rescuer certification.
• Blood borne pathogens training required.
• Excellent interpersonal skills with children and adults.
• Ability to connect with people of diverse backgrounds.

EXPECTATIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dress appropriately; YMCA Lifeguard t-shirt or sweatshirt should be worn at all times. A one piece or tankini swim suit for females and swimming trunks for males is also required at all times. Shorts or long pants may be worn over your swim suit. Bikinis and/or speedos are not acceptable attire.
• The employee frequently is required to walk, stand, kneel, and stoop.
• Must be able to sit on the floor and get back up.
• The employee must occasionally lift and/or move up to fifty pounds.
• The noise level in the work environment is usually moderate.
• Cellphones are not allowed on deck unless for work purposes.
• No visitors allowed on deck.

Job Title: Membership Desk Associate
Department: Member Services
FLSA Status: Non-exempt
Reports to: Membership Director

POSITION SUMMARY:
Deliver excellent service to all members, guests and program participants. Respond to member and guest needs, promote membership and programs, and maintain cleanliness and organization of the lobby area.

ESSENTIAL FUNCTIONS:

• Greet everyone as they enter the facility; provide excellent service to members, guests and program participants in the facility and on the phone, contributing to member retention.
• Answer telephone in a professional, courteous manner; answer questions, forward calls and take messages as necessary.
• Tour prospective members; sell memberships explaining benefits and expectations of membership.
• Identify members through software as they enter; identify guests appropriately and ensure proper identification and registration.
• Build relationships with members; help members connect with one another and to the YMCA.
• Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
• Complete registration process for all programs; always maintain and balance cash drawer; balance money with transaction report at the end of each shift.
• Apply all YMCA policies dealing with member services and the YMCA facility; maintain safety procedures and follow Emergency Action Plan when necessary.
• Hand out locker keys.
• Full-time staff maintains stock of membership packets and brochures.
• Full and Part-time staff opens and closes the YMCA – staff should arrive within appropriate time to include unlocking the building, turning on lights in all areas except pool (aquatics staff will open pool area); prepare the front desk area before facility opens to members; ensure the building is empty at closing including locker rooms, check all exit doors, turn off all lights and set the alarm when leaving.

QUALIFICATIONS:

• High school diploma or equivalent.
• Certifications required within 30 days of hire: CPR/AED and First Aid.
• Excellent interpersonal and problem solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience preferred.
• Basic knowledge of computers.

EXPECTATIONS:

• If working with a co-worker, NEVER leave the Member Services desk unattended. (Weekend staff should place the sign beside the scanner when away from the desk).
• ALWAYS greet and face everyone who comes in the facility.
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up.
• Please do not discuss personal discussions and/or problems you may have at the Member Services desk, including YMCA policies or administration.
• Do not read or eat at the Member Services desk.
• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips.
• Be sure to clock in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination.
• Maintain strict confidentiality about “Y” business.

Job Title: Nursery Attendant
Department: Youth Development
FLSA Status: Non-exempt, part-time
Reports to: Assistant of Youth Development

POSITION SUMMARY:
Under the supervision of the Assistant Director of Youth Development, the Nursery Attendant is responsible for responding to needs in the nursery and ensures the safety of all participants. Delivers excellent customer service to all members, guests, and program participants. The Nursery Attendant is responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

ESSENTIAL FUNCTIONS:

• Maintains the safety of each child in the nursery; ensures the parent/guardian remains in the facility during the duration of the nursery stay.
• Greets everyone as they enter the nursery; provides excellent service to members, guests, and program participants in the facility.
• Maintains awareness of safety procedures and policies.
• Ensures that each parent/guardian signs the nursery policy and is aware of the rules.
• Keeps accurate attendance records with arrival and departure times. Ensures that children arrive and depart with a parent/guardian.
• Supervises infants, toddlers, and children.
• Changes diapers/gives bottles, if necessary, with parents written consent.
• Keeps the nursery equipment and play area clean.
• Recognizes that the success of the YMCA depends on all staff working together and being a team player means willingness to assist other staff members in doing whatever is required to make the YMCA successful.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous childcare or related experience preferred.
• Certifications required within 30 days of hire: CPR/AED and First Aid
• Excellent interpersonal skills with children and adults.
•  Ability to connect with people of diverse backgrounds.
• Basic computer skills.

EXPECTATIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips.
• While performing the duties of this job, the employee may be required to use a computer and be able to communicate using a phone/smart device.
• The employee frequently is required to walk, stand, kneel, and stoop.
• Must be able to sit on the floor and get back up.
• The employee must occasionally lift and/or move up to 50 pounds. 
• Ability to plan, lead and participate in activities.
• The noise level in the work environment is usually moderate.

Job Title: Sports Assistant
Department: Sports
FLSA Status: Non-exempt
Reports to: Youth & Adult Sports Coordinator

POSITION SUMMARY:
The youth and adult sports assistant will maintain a positive attitude within the YMCA environment with co-workers, members and sport participants.

ESSENTIAL FUNCTIONS:

• Greet participants and direct them to the correct field or court.
• Set up for the specific sport.
• Inside sports: set up volleyball courts with nets and water cooler, raise and lower goals for basketball, set up chairs and tables for teams, scorekeeper, referees and break it all down and put all equipment back in proper storage.
• Outside sports: paint field lines for soccer or t-ball. Set up goals for soccer and fencing for t-ball. Water coolers are used for all outdoor sports and placed at each set of bleachers. Pick up trash and put equipment (soccer balls and t-ball bags) back in proper storage.
• The Sports Assistant must make sure that coaches have the equipment needed.
• Must be available for the facilitation of youth sports and adult sports.

QUALIFICATIONS:

• Must be 16 years of age or older.
• No experience required but knowledge of sports and rules would be helpful.
• Must be CPR certified and knowledgeable of first aid or pass certification class within 90 days of employment.

EXPECTATIONS:

• Be punctual-follow the staff schedule provided.
• Avoid Absenteeism.
• Carry out responsibilities without having to be told what to do.
• Be prepared to take over for a coach in case of an emergency.
• Follow and adhere to the YMCA policies.
• Be well groomed and dress neat in athletic wear (shorts should be below fingertips) and a YMCA shirt.
• Be committed to the job.
• Maintain a positive attitude.
• Be cheerful and friendly to co-workers, coaches, participants and parents at all times.
• Always be safety-minded.

Staff Position: Wellness Center Assistant
FLSA: Non-exempt
Reports to: Wellness/Fitness Director

POSITION SUMMARY:
Develop, organize and implement high quality YMCA program(s).

ESSENTIAL FUNCTIONS:

• Become familiar with our new member orientation process.
• Communicate with wellness coordinator regarding the day’s events and upcoming appointments/activities.
• Follow through with all scheduled member appointments, allowing one hour for each orientation.
• Schedule future appointments with availability of staff taken into consideration.
• Evaluate member weight sheets, guiding them when deemed necessary and contacting them when member participation is down.
• Clean and upkeep of all machines within the wellness center and free weight room. Advise correct staff of any equipment issues.
• Ensure wellness center paperwork/member sheets are available at all times in the filing cabinet.
• At the end of each shift WCA will ensure that both wellness center/free weight room are clean and tidy. ALL weights are to be returned to their correct place, ensure that antibacterial/cleaning solution bottles are full, and clean towels are in place.

QUALIFICATIONS:

• High School diploma or equivalent.
• Certifications required within 30 days of hire: CPR/AED and First Aid.
• One to two years related experience preferred.
• Completion of all relevant paperwork upon hiring.
• Completion of YMCA program-specific certifications.
• Valid driver’s license.

PHYSICAL DEMANDS:
Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of locations (depending on programs).

EXPECTATIONS:

• Model and teach the Y’s values. Ensure a high level of service with a commitment to changing lives.
• Create inclusion activities, strategies, and initiatives. Build relationships, emphatically listen and communicate with understanding. Utilize appropriate negotiating skills when dealing with conflict. Effectively tailor communications to the appropriate audience.
• Create and facilitate the launching of programs and activities. Develop plans and manages best practices.
• Share and create new insights. Facilitate change; model adaptability and an awareness of the impact of change. Utilize non-threatening methods to address sensitive issues and inappropriate behavior or performance. Have the functional and technical knowledge and skills required to perform well; use best practices and demonstrate up-to-date knowledge and skills in technology.
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up.
• Be sure to click in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination.
• Maintain strict confidentiality about “Y” business.
• Do not discuss personal issues/problems where members may overhear.