EMPLOYMENT OPPORTUNITIES

Staff position:  Bus Driver
FLSA status:  Non-exempt
Reports to:  Youth Program Director

Position Summary:
The bus driver will perform a safety check of his/her bus before traveling each day.  Responsible for maintaining the fuel in their bus and for being punctual.  Will follow their designated route and safely transport campers from school or to and from field trips to the Henderson Family YMCA. Delivers excellent service to all members, guests and program participants.

Essential Functions:

• Bus drivers are required to run a specific bus route and pick up Y
  MCA after school campers and bring them to the Y
  MCA
• Permanent drivers need to be available for early release days and all school days
  Monday through Friday
• Substitute drivers need to be available in the absence of permanent drivers
• Daily responsibilities include a bus check of tires, gas and oil,  walking through the bus and checking for items left behind, locking the bus with the emergency brake engaged and returning keys to the key box
• Drivers should sweep the bus no less than twice a week
• Be aware of your surroundings and always be safety conscious
• Know the Y
  MCA character traits – Caring, Honesty, Respect, Responsibility and Faith – and demonstrate them; discuss these with the campers when appropriate
• Have respect for your co-workers and help one another – be sure to show the same respect to the children
• Have fun!

Qualifications:

• North Carolina Commercial Driver’s License (Class B with passenger endorsement). Experience preferred but not required
• 
  Must have a friendly, positive personality and be willing to work with children
• Ability to connect with people of diverse backgrounds.

Expectations:

• Be punctual – come in and leave as scheduled
• Avoid absenteeism when at all possible
• Carry out responsibilities
• Be caring and understanding of the children
• Be cheerful and friendly to co-workers, staff, children and parents
• Follow and adhere to all camp policies and guidelines and Y
  MCA policies
• Dress appropriately
• Be committed to campers, co-workers, ASC, the Y
  MCA and its character traits
• 
  Maintain a positive attitude and be motivated to play and have a good time
• Be safety-minded at all times
• Maintain strict confidentiality about “Y” business
• Do not discuss personal issues/problems where members may overhear.

Staff position:  Camp Counselor
FLSA status:  Non-exempt
Reports to:  Youth Program Director

Position Summary:
Organizes and implements high quality program(s) within the Youth Development Department.

Essential Functions:

• Greet campers and parents with a smile.
•  Assist with group activities, bathroom monitoring, changing for swim and swim time, snack time and lunch. Play and interact with campers and promote the YMCA character traits. 
• Never assume complete control of a group.
• Be aware of your surroundings and always be safety conscious.
• Report any problems to a Team Leader or the Director.
• Interact with the children during games, activities, and programs – remember to come down to their level.
• Bring swimsuit every day.
• Aid in cleaning up areas after all activities.
• Be sure to supervise in the bathrooms always.
• Set the example – be a role model.
• Attend staff meetings and Family Night Activities.
• Know the YMCA character traits – Caring, Honesty, Respect, Responsibility and Faith – and demonstrate them; discuss these with the campers when appropriate.
• Have respect for your co-workers and help one another – be sure to show the same respect to the campers.
• Have fun!
• Other duties as required.

Qualifications: 

Staff Position: Custodial Attendant
FLSA Status: Non-exempt
Status:  Part time
Reports to: Director of Facilities

Position Summary:
This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Custodial Attendant maintains a supportive, positive attitude and delivers excellent service to all members, guests and program participants.  Responds to member and guest needs and maintains cleanliness and organization of the YMCA building.

Our Culture:
We are motivated by our mission, “to put Christian principles into practice through programs that build healthy body, mind, and spirit for all” and is demonstrated through core values of Caring, Honesty, Respect, and Responsibility.

Essential Functions:

• Sweep, mop, vacuum, clean, and dust surfaces as needed to keep all assigned areas inside of the building orderly, clean, and sanitized.
• Keep the locker rooms in an orderly and presentable condition and the floors free of excess water.
• Check and empty all trash cans and receptacles.
• Replace soap, paper towels, toilet tissue, and other supplies as needed.
• Replace and monitor cleaning and maintenance supplies and notify director when replenishment is needed.
• Launder cleaning implements.
• Perform minor maintenance tasks.
• Monitor the outside of building, pool deck, and field areas. Collect and dispose of waste.
• Collaborate with coworkers to ensure efficient and effective cleaning schedules.
• Maintain positive interaction with patrons of all ages.
• Follow all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
• Other duties as requested.

Qualifications:

• High school diploma or equivalent.
• 18 years of age or older.
• Physical stamina and ability to lift and move objects up to 30 pounds.
• Capacity to work a flexible schedule and respond to emergent situations.
• Valid driver license (or dependable transportation).
• Ability to connect with people of diverse backgrounds.

Staff position:  Lifeguard
FLSA status:  Non-exempt
Reports to:  Aquatics Director

Position Summary:
Under the supervision of the Director of Aquatics, the Lifeguard is responsible for ensuring the safety of all patrons in the aquatics area. Delivers excellent customer service to all members, guests, and program participants. Promotes all aquatic programs and activities. Maintains cleanliness and organization of the entire aquatics area. Responsible for managing the functions of the aquatics area in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

Essential Functions:

• Protect lives and ensure patron safety. You are responsible for each life that is in the pool area. Be Alert, Be Diligent, Be Conscientious and Be Consistent
• Report directly to the Director of Aquatics.
• Participate in in-service training and staff meetings as scheduled by the Director of Aquatics.
• Report to duty 10 minutes before start time to receive information from the outgoing lifeguard.
• Maintain the proper dress code assigned, always including hip pack and rescue tube.
• Lifeguard must be in the lifeguard chair at all times when pool is occupied.
• Ensure that all records and lifeguard certifications are up to date.
• Perform appropriate patron surveillance and appropriate rescues as taught.
• Complete all tasks assigned.
• Enforce all pool and spa rules consistently.
• Maintain positive interaction with patrons of all ages.
• Assist in pool operations and maintain a safe and clean environment.
• Maintain records for all daily chemical checks and opening/closing procedures.

Qualifications:

• 16 years of age preferred
• Valid driver license
• Lifeguard/First Aid and CPR/AED for the Professional Rescuer certification
• Blood borne pathogens training required
• Excellent interpersonal skills with children and adults.
• Ability to connect with people of diverse backgrounds.

Physical Demands:

• Dress appropriately; YMCA Lifeguard t-shirt or sweatshirt should be worn at all times. A one piece or tankini swim suit for females and swimming trunks for males is also required at all times. Shorts or long pants may be worn over your swim suit. Bikinis and/or speedos are not acceptable attire.
• The employee frequently is required to walk, stand, kneel, and stoop.
• Must be able to sit on the floor and get back up.
• The employee must occasionally lift and/or move up to fifty pounds.
• The noise level in the work environment is usually moderate.
• Cellphones are not allowed on deck unless for work purposes.
• No visitors allowed on deck.

Staff position:  Personal Trainer/Fitness Coaching
FLSA status:  Non-exempt
Reports to:  Health and Wellness Director

Position Summary:
Develop, organize and implement high quality YMCA programs.

Essential Functions:

Wellness Center

• Under the supervision of the Wellness/ Fitness Director, facilitate personal training /coaching sessions when required.
• Schedule basic orientations for new members when needed.
• Work with Wellness/ Fitness director to develop programs for new clients.
• Communicate clear verbal skills
• Exhibit good time management skills, meeting with clients on time and documenting all future meeting times at the end of each session.
• Monitor equipment & notify correct personnel of any equipment failure and/or breakages, as well as any cleanliness issues within the wellness center & free weight room. Monitor both rooms. Making sure they are neat and all equipment is returned to its proper place.
• Keep cleaning solution filled and clean towels available in these areas.
• Keep member workout programs filed in wellness center filing cabinet.
• Meet with supervisor on an as needed basis regarding client need.

Qualifications:

• High school diploma or equivalent
• One to two years related experience preferred
• Personal Training certification preferred
• Completion of all relevant paperwork upon hiring
• Certifications required within 30 days of hire: CPR/AED and First Aid
• Completion of YMCA program-specific certifications
• Valid driver’s license

Physical demands:

Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of locations (depending on programs)

Personal Trainer/Coaching Expectations:

• Model and teach the Y’s values. Ensure a high level of service with a commitment to changing lives.
• Create inclusion activities, strategies, and initiatives. Build relationships, emphatically listen and communicate with understanding. Utilize appropriate negotiating skills when dealing with conflict. Effectively tailor communications to the appropriate audience.
• Create and facilitate the launching of programs and activities. Develop, plan and manage best practices
• Share and create new insights. Facilitate change; model adaptability and an awareness of the impact of change. Utilize non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; use best practices and demonstrate up-to-date knowledge and skills in technology.
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up.
• Be sure to punch clock in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination.
• Maintain strict confidentiality about “Y” business.
• Do not discuss personal issues/problems where members may overhear.
• Dress appropriately; comfortable clothing is acceptable; shorts should be below fingertips.

Staff position:  Group Instructor (Wellness/Fitness/Aquatics)
FLSA status:  Non-exempt
Reports to:  Health and Wellness Director

Position Summary:
Instruct group classes; provide excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

Essential Functions:

• Lead group classes to accomplish the YMCA mission and goals. 
• Conduct energizing, fun, safe, and educational classes. 
• Build effective relationships with members; help members connect with each other and the YMCA. 
• Maintain working knowledge of class and trends to provide effective information and support to members. 
• Keep accurate class attendance records. 
• Keep up with time card 
• Follow YMCA policies and procedures; responds to emergency situations. 
• Dress in appropriate attire for class 
• Responsible for ensuring the aerobics room is clean. Placing all equipment back in its place, and turning all lights off. 
• Arrange a substitute when absent 
• All instructors will be financially responsible for their initial certification. The YMCA may assist with renewal CEC's to keep their certification updated and active. All instructors will sign a non-compete contract should they seek financial assistance from the Y to maintain their certification. Those choosing to be financially independent regarding their certification will not have to sign a non-compete contract. 
• All instructors will be expected to attend 2 mandatory staff meetings per year.

Qualifications: 

• Required certifications: CPR, First Aid, AED
• Certification in areas of expertise. 
• Must have current driver’s license

Physical Demands: 

• Ability to conduct classes and activities relating to fitness. 
• Ability to perform all physical aspects of the position; including walking, standing, bending, reaching, and lifting.

Expectations: 

• Accept and demonstrate the Y’s values. Demonstrate a desire to serve others. Recruit members and build effective, supportive, working relationships with them. 
• Work effectively with people of different backgrounds, abilities, opinions, and perceptions. Build rapport and relate well to others. Seek first to understand the other person’s point of view, and remain calm in challenging situations. Listen for understanding and meaning; speak and write effectively. Take initiative to assist in developing others. 
• Make sound judgments, and transfer learning from one situation to another. Embrace new approaches and discover ideas to create a better member experience. Participate in meetings. Strive to meet or exceed a high-value experience for members. 
• Pursue self-development that enhances job performance. Demonstrate an openness to change, and seek opportunities in the change process. Accurately assess personal feelings, strengths and limitations and how they impact relationships. Have the functional and technical knowledge and skills required to perform well; use best practices and demonstrate up-to-date knowledge and skills in technology. 
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up. 
• Be sure to clock in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination. 
• Maintain strict confidentiality about “Y” business. 
• Do not discuss personal issues/problems where members may overhear.

Staff position:  Kid Zone Attendant 
FLSA status:  Non-exempt
Reports to:  Youth Program Director

Position Summary: Under the supervision of the Director of Youth Development, the Kids Zone Attendant is responsible for leading program activities and delivering excellent customer service to all members, guests, and program participants. The Kids Zone Attendant is responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

Essential Functions:

• Maintains the safety of each child in the Kids Zone program; ensures the parent/guardian remains in the facility during the duration of the stay.
• Greets everyone as they enter the Kids Zone program; provides excellent service to members, guests, and program participants in the facility.
• Maintains awareness of safety procedures and policies.
• Keeps accurate, written attendance records and ensures children arrive and depart with a parent/guardian. No child can be released without an approved parent/guardian.
• Ensures that each parent/guardian completes/signs the emergency pick-up form and is aware of the rules.
• Keeps the equipment and play areas clean.
• Recognizes that the success of the YMCA depends on all staff working together and being a team player means willingness to assist other staff members in doing whatever is required to make the YMCA successful.
• Plans activities for each night according to the posted Kids Zone schedule. Communicates with the supervisor regarding needs including supplies, games, etc.
• Arrives to work on time to prepare for the beginning of each evening.
• Actively engages participants for the duration of each evening.
• Disciplines children as necessary to ensure the safety of all participants. Report any issues to the appropriate parent/guardian, and to the supervisor, if follow-up is necessary.

Qualifications:

• High school diploma or equivalent
• Certifications required within 30 days of hire: CPR/AED and First Aid
• Excellent interpersonal and problem solving skills. • Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience preferred.
   

Physical Demands:

• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips. 
• While performing the duties of this job, the employee may be required to use a computer and be able to communicate using a phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The noise level in the work environment is usually moderate.

Staff position:  Membership Desk Associate
FLSA status:  Non-exempt
Reports to:  Membership Director

Position Summary:
Deliver excellent service to all members, guests and program participants. Respond to member and guest needs, promote membership and programs, and maintain cleanliness and organization of the lobby area.

Essential Functions: 

• Greet everyone as they enter the facility; provide excellent service to members, guests and program participants in the facility and on the phone, contributing to member retention.
• Answer telephone in a professional, courteous manner; answer questions, forward calls and take messages as necessary.
• Tour prospective members; sell memberships explaining benefits and expectations of membership.
• Identify members through software as they enter; identify guests appropriately and ensure proper identification and registration.
• Build relationships with members; help members connect with one another and to the YMCA.
• Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
• Complete registration process for all programs; always maintain and balance cash drawer; balance money with transaction report at the end of each shift.
• Apply all YMCA policies dealing with member services and the YMCA facility; maintain safety procedures and follow Emergency Action Plan when necessary.
• Hand out locker keys and towels.
• Full-time staff maintains stock of membership packets and brochures. Full and Part-time staff opens and closes the YMCA – staff should arrive within appropriate time to include unlocking the building, turning on lights in all areas except pool (aquatics staff will open pool area); prepare the front desk area before facility opens to members; ensure the building is empty at closing including locker rooms, check all exit doors, turn off all lights and set the alarm when leaving.
   

Qualifications:

• High school diploma or equivalent
• Certifications required within 30 days of hire: CPR/AED and First Aid
• Excellent interpersonal and problem solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience preferred.
• Basic knowledge of computers. Member Services staff expectations:
• If working with a co-worker, NEVER leave the Member Services desk unattended. (Weekend staff should place the sign beside the scanner when away from the desk).
• ALWAYS greet and face everyone who comes in the facility.
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up.
• Please do not discuss personal discussions and/or problems you may have at the Member Services desk, including YMCA policies or administration.
• Do not read or eat at the Member Services desk.
• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips.
• Be sure to clock in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination.
• Maintain strict confidentiality about “Y” business.

Staff position:  Nursery Attendant 
FLSA status:  Non-exempt
Reports to:  Youth Program Director

Position Summary:
Under the supervision of the Assistant Director of Youth Development, the Nursery Attendant is responsible for responding to needs in the nursery and ensures the safety of all participants. Delivers excellent customer service to all members, guests, and program participants.  The Nursery Attendant is responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

Essential Functions:

• Maintains the safety of each child in the nursery; ensures the parent/guardian remains in the facility during the duration of the nursery stay.
• Greets everyone as they enter the nursery; provides excellent service to members, guests, and program participants in the facility.
• Maintains awareness of safety procedures and policies.
• Ensures that each parent/guardian signs the nursery policy and is aware of the rules.
• Keeps accurate attendance records with arrival and departure times. Ensures that children arrive and depart with a parent/guardian.
• Supervises infants, toddlers, and children.
• Changes diapers/gives bottles, if necessary, with parents written consent.
• Keeps the nursery equipment and play area clean.
• Recognizes that the success of the YMCA depends on all staff working together and being a team player means willingness to assist other staff members in doing whatever is required to make the YMCA successful.

Qualifications:

• High school diploma or equivalent.
• Previous childcare or related experience preferred.
• Certifications required within 30 days of hire: CPR/AED and First Aid.
• Excellent interpersonal skills with children and adults.
• Ability to connect with people of diverse backgrounds.
• Basic computer skills.

Physical Demands:

• Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips. 
• While performing the duties of this job, the employee may be required to use a computer and be able to communicate using a phone/smart device.
• The employee frequently is required to walk, stand, kneel, and stoop.
• Must be able to sit on the floor and get back up.
• The employee must occasionally lift and/or move up to 50 pounds. 

• Ability to plan, lead and participate in activities.
• The noise level in the work environment is usually moderate.

Staff position:  Wellness Attendant
FLSA status:  Non-exempt
Reports to:  Health and Wellness Director

Position Summary:

Develop, organize and implement high quality YMCA program(s)

Essential Functions:

• Become familiar with our new member orientation process.
• Communicate with wellness coordinator regarding the day’s events and upcoming appointments/activities.
• Follow through with all scheduled member appointments, allowing one hour for each orientation.
• Schedule future appointments with availability of staff taken into consideration.
• Evaluate member weight sheets, guiding them when deemed necessary and contacting them when member participation is down.
• Clean and upkeep of all machines within the wellness center and free weight room. Advise correct staff of any equipment issues.
• Ensure wellness center paperwork/member sheets are available at all times in the filing cabinet.
• At the end of each shift WCA will ensure that both wellness center/free weight room are clean and tidy. ALL weights are to be returned to their correct place, ensure that antibacterial/cleaning solution bottles are full, and clean towels are in place.

Qualifications:

• High School diploma or equivalent
• Certifications required within 30 days of hire: CPR/AED and First Aid
• One to two years related experience preferred
• Completion of all relevant paperwork upon hiring
• Completion of YMCA program-specific certifications
• Valid driver’s license

Physical demands:

Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of locations (depending on programs).

Expectations:

• Model and teach the Y’s values. Ensure a high level of service with a commitment to changing lives.
• Create inclusion activities, strategies, and initiatives. Build relationships, emphatically listen and communicate with understanding. Utilize appropriate negotiating skills when dealing with conflict. Effectively tailor communications to the appropriate audience.
• Create and facilitate the launching of programs and activities. Develop plans and manages best practices
• Share and create new insights. Facilitate change; model adaptability and an awareness of the impact of change. Utilize non-threatening methods to address sensitive issues and inappropriate behavior or performance. Have the functional and technical knowledge and skills required to perform well; use best practices and demonstrate up-to-date knowledge and skills in technology.
• Recognize that the YMCA depends on all staff working together and that being a team player means willingness to assist other staff members in doing whatever is needed; if you don’t know an answer, find out and follow-up.
• Be sure to click in on arrival and out on departure; errors should be reported to your supervisor as soon as possible. Allowing someone else to handle a time card is fraud and could result in termination.
• Maintain strict confidentiality about “Y” business.
• Do not discuss personal issues/problems where members may overhear.